Terms of Use

Last modified: 02/29/2024

You understand and agree that visassist.org by Visaassist, LLC (‘Visaassist’) is not a law firm or an attorney, may not perform services performed by an attorney, and its forms or templates are not a substitute for the advice or services of an attorney. Rather, you are representing yourself in this legal matter. No attorney-client relationship or privilege is created with the use of Visaassist or its website located at visaassistexperts.com (our “site”). Your visit and/or use of this website indicates that you agree and clearly understand the Disclaimers, Privacy, and Refund policies indicated on this website.

You understand that these Terms of Service contain a binding arbitration agreement on an individual basis to resolve disputes, rather than jury trials or class actions, and limit the remedies available to you in the event of a dispute.

You agree to receive electronic communications from Visaassist as part of the services we provide. As part of our services, we may assign a unique email address to your account to help Visaassist receive notices from the government body processing your travel document and submitting your application. If, at any time, you do not want Visaassist to continue to use this email associated with your account, or stop receiving notices about your application, please let us know by emailing us at support@visaassistexperts.com.

You understand that Visaassist’s review of your answers is limited to completeness, spelling, and for internal consistency of names, addresses, and the like. You will read the final application(s) before signing it, where applicable, and agree to be solely responsible for the final application (s) and its content.

Accuracy of Information and Third-Party Consent

By signing this agreement, to the best of your knowledge, you guarantee the accuracy and correctness of all the information provided to Visaassist and visaassistexperts.com and you additionally agree with our third-party processing authorizations which involve using your data and digital signature.

Electronic Records and Signatures

You are giving Visaassist and visaassistexperts.com consent to affix your electronic signature where required and to file the mandatory and necessary documents for the service purchased from us. You understand that you have the right to withdraw your consent at any given time, by contacting us at support@visaassistexperts.com and this will result in the immediate discontinuation of our services.

Non-English-Speaking Customers

You understand that certain materials on the Visaassist visaassistexperts.com, including but not limited to questionnaires, documents, instructions, and filings, are only available in English. Non-English translations of these Terms, as well as other terms, conditions, and policies, are provided for convenience only. In the event of any ambiguity or conflict between translations, the English version is authoritative and decisive.

Limitation of liability and indemnification

Except as prohibited by law, you will hold Visaassist and its officers, directors, employees, and agents harmless for any indirect, punitive, special, incidental, or consequential damage, however, it arises (including attorneys’ fees and all related costs and expenses of litigation and arbitration, or at trial or on appeal, if any, whether or not litigation or arbitration is instituted), whether in an action of contract, negligence, or other tortious action, or arising out of or in connection with this agreement, including without limitation any claim for personal injury or property damage, arising from this agreement and any violation by you of any federal, state, or local laws, statutes, rules, or regulations, even if Visaassist has been previously advised of the possibility of such damage. Except as prohibited by law, if there is liability found on the part of Visaassist, it will be limited to the amount paid for the products and/or services, and under no circumstances will there be consequential or punitive damages. Some states or territories do not allow the exclusion or limitation of punitive, incidental, or consequential damages, so the prior limitation or exclusion may not apply to this agreement.

Third-party services

If you purchased a product that involves third-party services, you understand that you may be required to accept additional terms located on the third party’s website. The third party may contact you by email and/or phone with instructions on how to access your benefits. Visaassist hereby disclaims liability for any information, materials, products, or services posted or offered as part of any third-party services. Visaassist is not liable for any failure of products or services offered or advertised on those websites. Please be aware that a third-party company will have a different privacy policy than the Visaassist websites and that they might insure a lower level of security than Visaassist, LLC.

Future Products and Services

If you choose to add a product or service to your order after this initial purchase in a future purchase, these Terms of Service will apply to that additional product or service purchase as well.